Got questions or need assistance? We're thrilled to assist! But hey, your answer might already be waiting for you. We highly encourage you to check out our FAQ first—it's the fastest way to get answers to common questions about orders, shipping, returns, and more.
Where are Lixura products made?
All Lixura products are designed and manufactured in-house in our own overseas facilities to ensure high quality standards and ethical working practices.
How do I find the right size for me?
We accept several payment methods, including credit cards (Visa, MasterCard, American Express), Shop pay, Google pay and Apple Pay.
What payment methods do you accept?
We accept several payment methods, including credit cards (Visa, MasterCard, American Express), Shop pay, Google pay and Apple Pay.
Can I still change or cancel my order?
Changes to orders are possible, but you must email us immediately as we ship orders 1-2 hours after they are placed. Please contact us at info@lixura.com to request changes or cancellations.
How can I return or exchange an item?
Returns or exchanges can be made within 30 days of receipt. Items must be unworn and in original condition. Go to our return center on our website to arrange a return or exchange.
How can I contact customer service?
You can contact our customer service team by email at info@lixura.com. We are ready to help you!
What are the customer service hours?
Our customer service is available 24/7, so we will always provide you with the best service.
If you couldn't find what you were looking for in our FAQ, don't worry. You can send us an e-mail at info@lixura.com, or use the contact form below.